By scheduling services with Armor Mobile Detailing, you agree to the following service terms and conditions.
Service Approval
Final pricing and service scope are confirmed prior to work beginning, following inspection when required. Service recommendations are based on visible surface conditions at the time of evaluation and may be adjusted if additional conditions are discovered during service.
Scheduling Deposits
Service appointments are reserved with a scheduling deposit typically equal to 15–25% of the estimated service scope. Deposits are applied toward the final service total once pricing is confirmed.
Because service windows are reserved specifically for each vehicle, deposits are non-refundable but may be transferred to a rescheduled appointment with reasonable advance notice.
Inspection & Consultation Visits
Certain correction, coating, specialty vehicle, RV, or marine services may require an inspection prior to scheduling. Inspection visits help confirm vehicle condition, service scope, and preparation requirements. Consultation time may be credited toward the final service when booked.
Vehicle Condition & Pre-Existing Damage
Armor Mobile Detailing is not responsible for pre-existing scratches, paint defects, failing clear coat, rock chips, cracked trim, loose components, worn upholstery, staining, oxidation, fading, or prior repair work identified before service begins.
Paint Correction Limitations
Paint correction services improve surface clarity and reduce visible defects but cannot guarantee complete removal of all scratches, swirls, etching, or imperfections. Results depend on paint thickness, defect depth, and overall surface condition.
Ceramic Coating Services
Ceramic coating performance depends on proper preparation, environmental exposure, maintenance practices, and storage conditions. Coatings improve protection and cleanability but do not make surfaces scratch-proof or damage-resistant.
Longevity estimates are approximate and vary based on usage conditions, washing techniques, and environmental exposure.
Maintenance Responsibility
Customers are responsible for proper maintenance following coating installation or correction services. Armor Mobile Detailing is not responsible for coating degradation caused by automatic car washes, improper washing methods, environmental fallout, or lack of routine maintenance.
Mobile Service Access Requirements
Customers must provide safe and adequate access to the vehicle at the scheduled service location. Armor Mobile Detailing reserves the right to reschedule services if working conditions are unsafe, restricted, or unsuitable.
Weather & Environmental Conditions
Mobile services may be rescheduled due to precipitation, excessive wind, unsafe temperatures, or environmental limitations beyond operational control.
Service Location Limitations
Some locations including apartment complexes, shared parking areas, storage facilities, or marina environments may restrict service capability. Adjustments may be required depending on access conditions.
Travel & Service Area Adjustments
Standard pricing includes travel within the primary service radius of Horseheads, Elmira, Corning, and surrounding communities. Extended-distance service locations may require a flat-distance adjustment based on travel range.
Service Time Estimates
Estimated service durations are provided as planning guidelines only. Completion times vary depending on vehicle condition, contamination level, size, and selected service package.
Payment Terms
Payment is due upon completion of services unless otherwise agreed in advance. Armor Mobile Detailing reserves the right to pause or discontinue service if payment arrangements cannot be confirmed.
Cancellations & Rescheduling
At least 24 hours notice is requested for appointment rescheduling. Repeated last-minute cancellations or missed appointments may affect future scheduling availability and may result in forfeiture of scheduling deposits.
Vehicle Safety Conditions
Vehicles presenting unsafe working conditions, including excessive contamination, structural instability, strong odors, biohazards, mold, pests, or hazardous materials may require service modification, additional charges, or refusal of service.
Customer Responsibility for Personal Items
Customers are responsible for removing personal belongings from vehicles prior to service. Armor Mobile Detailing is not responsible for lost or misplaced personal property.
Photo Documentation
Before-and-after service photos may be taken for documentation and quality assurance purposes. Images may be used for training or internal reference. Public use will not include identifying details without permission.
Right to Refuse Service
Armor Mobile Detailing reserves the right to refuse or discontinue service if conditions present safety concerns, unrealistic expectations, or circumstances beyond reasonable operational control.
Contact Information
Armor Mobile Detailing
Horseheads, New York
info@armormobiledetailing.com
607-361-9940
Terms may be updated periodically to reflect service improvements or operational changes.